Product support

Complimentary telephone and online product support by technical supporters

All DEIF products come with complimentary telephone and online support, where our technical supporters are available to answer product-related questions and help with user-level queries. The support level covers assistance in working with and operating our products along with fault-finding support. Moreover, all technical product documentation is freely available for download from our website. The services included in the product support level are free of charge.

DEIF is committed to being available to our customers and partners 24 hours a day, seven days a week, to guarantee the highest levels of service and support.

Complimentary support can for instance be:

  • Diagnose assistance
  • Product selection assistance
  • Product configuration assistance
  • Fault-finding assistance
  • Operation/setup guidance

Other inquiries:

소프트웨어, 문서 또는 백서를 찾고 계십니까?

DEIF는 수십 년간 독창적인 상표를 통해 소프트웨어 업데이트에 대한 무제한 무료 접근, 기술적으로 상세한 제품 설명서 및 미래의 산업 관련 주제에 대한 교육적이고 고무적인 백서를 제공합니다.

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